To place an order, follow these steps: Browse our website and select the desired products. Add the items to your cart. Proceed to checkout and provide the necessary information. Review your order and make the payment. Once the order is successfully placed, you will receive an order confirmation via email or SMS.

We accept various payment methods, including: Debit or credit cards (Visa, Mastercard, American Express) Net banking Wallets (Paytm, Google Pay, PhonePe) UPI (Unified Payments Interface) Cash on Delivery (available for select locations and products)

We strive to process and dispatch orders within 3-4 business days. The delivery time will depend on your location and the shipping method chosen during checkout. You can track your order using the provided tracking number.

Currently, we only offer shipping within India. International shipping is not available.

We have a 14-day return policy for eligible items. If you are not satisfied with your purchase, please contact our customer care team to initiate a return. Make sure the item is unused, in its original packaging, and meets the return criteria outlined in our Returns Policy.

Once your order is shipped, we will provide you with a tracking number via email or SMS. You can use this tracking number to monitor the progress of your shipment. Visit our website or the carrier's website and enter the tracking number to get real-time updates on the delivery status.

We process orders quickly to ensure prompt delivery. If you need to cancel or modify your order, please contact our customer care team immediately. We will do our best to accommodate your request if the order has not yet been shipped.

Yes, we offer a loyalty program for our valued customers. You can earn reward points on eligible purchases, which can be redeemed for discounts on future orders. Make sure to create an account on our website to participate in the loyalty program.

ou can reach our customer care team through the following channels: Live chat: Chat with us directly on our website during business hours. Email: Send your inquiries or feedback to info@petparenting.in. Phone: Call us at +91 742 000 1800 during our working hours, Monday to Friday, 9:00 AM to 6:00 PM (IST).

We offer a wide range of products for different types of pets, including dogs, cats, birds, fish, and small animals. Each product description provides details on the intended pet type and specific usage instructions. Ensure to choose products suitable for your pet's needs.

An FAQ section can be used to quickly answer common questions about you or your business, such as “Where do you ship to?”, “What are your opening hours?” or “How can I book a service?” It’s a great way to help people navigate your site and can even boost your site’s SEO.